← Back to Home
Eazy Movers Nairobi

Privacy Policy.

Your privacy matters to us. This policy explains what information Eazy Movers may collect, how we use it, and how we protect it when you use our website or contact us about our moving services in Nairobi, Kenya.

1. Information We Collect

When you contact Eazy Movers, request a quote, or use our website, we may receive information that you choose to provide to us.

This may include:

  • Your name and contact details.
  • Your phone number or email address.
  • Your moving-from and moving-to locations.
  • Details about your move, such as bedrooms, floors and additional services.
  • Any other information you voluntarily provide when contacting us.

2. How We Use Your Information

We use information provided to us for purposes connected with providing and managing our moving services.

  • To prepare and communicate moving estimates.
  • To respond to enquiries and requests.
  • To arrange and coordinate moving services.
  • To communicate with you about your move.
  • To improve our website and customer experience.
  • To address questions, complaints or service issues.

3. Quote Calculator Information

Our quote calculator may ask for information such as your moving locations, number of bedrooms, floor levels and additional services.

This information is used to calculate an estimated moving cost and help us understand the requirements of your move. An online estimate is not necessarily a final confirmed price.

4. WhatsApp and Other Communications

If you choose to contact Eazy Movers through WhatsApp, telephone, email or another communication channel, the information you provide may be received and processed through that service.

You should review the privacy practices of the relevant third-party communication service for information about how it handles your data.

5. Location Information

If you provide moving locations through our quote system, we may use those locations to help estimate the distance involved in your move and calculate an estimated price.

We do not require you to provide your precise personal location unless it is necessary for arranging or providing the moving service.

6. Sharing Information

Eazy Movers does not sell your personal information.

We may share information when reasonably necessary to provide our services, respond to your request, operate relevant website or communication services, comply with legal obligations, or protect our rights and customers.

7. Data Security

We take reasonable steps to protect information provided to us against unauthorized access, misuse, loss or disclosure.

However, no website, electronic communication system or method of storing information can be guaranteed to be completely secure.

8. Cookies and Website Technologies

Our website may use basic technologies such as cookies or similar tools where necessary for website functionality, security, performance or user experience.

We may also use third-party services that process technical information when you use certain website features.

9. Third-Party Services

Our website may use third-party services such as mapping, location, communication, hosting, analytics or other technology providers.

These services may process information according to their own privacy policies and terms.

10. How Long We Keep Information

We may keep information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, or otherwise fulfill the purposes for which the information was collected.

11. Your Choices

You may contact us if you have questions about information we hold about you or if you want to request that information be corrected or handled appropriately.

Some information may need to be retained where required for legitimate business or legal purposes.

12. Children

Our services are intended for adults and businesses. We do not knowingly request personal information from children for the purpose of providing moving services.

13. Changes to This Policy

We may update this Privacy Policy when our services, website or privacy practices change. Any updated version will be posted on this page.

14. Contact Us

If you have questions about this Privacy Policy or how Eazy Movers handles your information, please contact us.